Can I return or exchange an item in a store? – J.M. Weston
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06.Return & exchange policy

Can I return or exchange an item in a store?

You have the option to exchange products ordered on the website (apart from “Outlet” items) in J.M. Weston stores upon presentation of your invoice. Our stores will be happy to help you try on different sizes of any model ordered online, apart from “Outlet” models.
Before visiting a store, we recommend contacting your nearest store to check availability of the sizes you want to try.
Our stores are not able to give refunds for products purchased online.

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