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I haven’t received an e-mail confirming my order

After placing an order, it may take a few minutes for your order confirmation to be sent. Please remember to check your “Spam” folder, where the e-mail may have been directed, depending on your e-mail settings. If no e-mail has reached you, please contact our Customer Service.

Our Customer Service is available Monday to Friday, 10 a.m. to 7 p.m., and Saturday, 10 a.m. to 5 p.m.:

- To contact us by phone: +33 1 55 90 53 01

- To contact us by e-mail,  please click here.

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